Reputation Management in Ely

Get in touch

Reputation Managing in Ely

We have several reputation management specialists who offer services to help you create and maintain a positive perception of your company, service, or product among your target market.

Our experts understand that every business is different and will require a different reputational management plan to meet its unique needs. We work closely with our clients to ensure that their company is presented in the way they are happy with and suits their individual business, whether you are a clothing retailer, a restaurant or a tradesperson. 

Our specialists can help present your company in a positive light to your target audience, as well as manage any unjust, negative comments you may have had.

We have several different services which we can carry out to improve your business's reputation, so please do not hesitate to contact us for more details. 

Contact Us

What is Reputation Management?

Reputation management is the process of controlling a business's reputation and influencing how it is presented to others. In today's world, it is essentially online reputation management, controlling your brand reputation in the eyes of the general public so that you are portrayed both favourably and accurately.

A good reputation management agency will be able to get the information you want people to see about your business in front of them.

This will improve your existing online reputation status, cementing good comments and reports, whilst increasing the number of people wanting to use your organisation or purchase your product. Managing business's reputations has become essential in recent years, especially with more people using the Internet.

With social media and online reviews, it is easy to lower a good company's status due to one negative experience. Online reputation and reviews are easily discoverable and reputations can be enhanced and destroyed (often unfairly) quickly.

Here at PromoMedia, we can prevent reputations from being negatively impacted by creating a crisis management plan. For example, if information about your organisation has got into the wrong hands or someone has engaged with your organisation in a negative way, we are able to help resolve and balance these with more positive messages. This kind of online reputation management is especially important in a world where competitors can even post misleading reviews which are not fair or accurate; these inaccurate and negative SEO attacks are more common than ever before. 

Our experts will work hard to help you maintain a good reputation, whilst also attracting more clients to your site.

If you have any questions or queries regarding managing your company's reputation, please do not hesitate to get in touch with our specialists today.

Find Out More

Managing Social Media and An Online Reputation

In today's society, it is important for all businesses to have social accounts. These are a great way to appeal to a cross-section of society whilst keeping your existing friends and followers up to date with any news you may want to share.

Having social sites connected to your local business comes with a number of responsibilities, and it is important to manage your social sites regularly so that you are current and up to date.

At PromoMedia we carry out several services to manage your social accounts in order to create a positive reputation for your brand in Ely and keep people engaged with you. Over the past few years, these accounts have become like customer service points, where consumers come to seek information and find out more about you. We believe that in nearly all cases you should strive for positive content, which is both engaging and informative. Should you receive any negative reviews or comments you should always respond in a balanced and professional way. It is important that you get these removed if inaccurate or more preferably you respond as soon as possible to ensure other users are not deterred because of these posts.

Normally if a company responds to negative posts positively and professionally (resolving the issues a customer is facing) the majority of times this user will remove their negative comment or replace it with a positive one as you have acknowledged and tried to help them.

Review Site and Search Engine Results

Review sites and Google search results (as well as other search engines) are where most people are going to find either positive customer reviews or negative review concerning your company. 

As an experienced reputation management company, we believe it is best to be present on all these review sites and that you should be taking an active interest in what is being written about you - both good and bad. This will allow you to respond in a timely manner and show others that you care about customer experience and that you are doing your best to put things right.   

Search results are also something that you need to keep an eye, to make sure that favourable comments are featuring high up the SERPs when people are researching your company, brand or product. 

Find Out More

How to Manage your Business Reputation Online

If you are looking at how to manage your business reputation online, we would recommend following these steps as a starting point:

  1. Post a balance of professional and fun posts, so that your audience can connect with you.

  2. Respond to negative comments on your social media in a positive way,

  3. Create social accounts to represent your company the way you want.

  4. Be professional at all times.

These tips will help you maintain a positive repute for your business and brand and give out a positive customer experience. Our experts are able to assist you when creating social accounts and posting content to ensure that you remain professional and appealing.

Check out our recent advertising blog on the importance of brand reputation in marketing. 

Balance Negativity With Positivity - Take Action

As well as dealing with and balancing anything negative online with positivity and balanced response, we think that a positive portrayal through other forms of advertising is always worth doing.

We would always recommend a balanced marketing campaign that focuses on the good work you do. Most forms of advertising we offer are effective in almost any industry and niche.

It is probably best to check out the full list of services on our homepage or drop one of our media planners or media buyers a message, they will tailor it to something to get positive messages out there, whether on outdoor ads, press ads, radio or TV ads.!

Frequently Asked Questions About Online Reputation

  1. "Why is Reputation Management Important?" It is important so that your company is at all times presented in a positive and accurate manner. This leads to both increased customers satisfaction and great customer/consumer service. However, in the long term, it increases revenue as people see and hear that you care and deal with both positive and negative reviews in a professional manner. Reputation management is not just about "putting out fires" but spreading and creating positivity. 

  2. "How much does reputation management cost?" There are no set costs, some reputation management companies work on a retainer basis and for contracted periods of times, others can help for shorter periods of time and to try and deal with negative posts and situations or even just encourage positive reviews. We can offer varying degrees of service, so if you are looking for constant online reputation management or just a short term project, get in touch with us today and we will see how we can help. 

  3. "How do you manage online reputation management?" We always think you should embrace both the good and the bad and deal with issues before they escalate. In terms of what we do, our teams can help improve lots of areas including; your position and what is mentioned in search engine results (even doing PPC if necessary), advice on handling social accounts, managing review site comments, or just offering a sounding board on how to respond to negativity. Contact our online reputation management team today for more information and take control. 

  4. "What is Reputation Management in Social Media?" It is a form of online reputation management and essentially looks at your interaction on social channels such as Facebook and Youtube, making sure that you deal with and manage your public perception so that you are fairly and accurately portrayed to current and prospective customers. 

  5. "What is reputation management?" Reputation management and online reputation management is basically making sure that your company, business or product is portrayed accurately and positively to consumers. This means making sure you appear favourably in search results when someone googles your company name. Our online reputation management deal with everything from small companies to professional footballers, for more information and free quotes, contact us today. 

Contact Us

Get in touch with us today, using the contact form below, and we discuss how we can help improve or enhance your brand image.

As discussed the online reputation management of any business is paramount in a world of social media, search results and online reviews, which can sometimes be devastating and often unfounded. 

Simply tell us a little more about your company and how we can help. We can chat through the various options and will help to find solutions to suit. 

Contact Us

We cover Ely (Cambridgeshire)

Get in touch

We aim to get back to you in 1 working day.


Skip to

Gallery

Other locations available for reputation management
Flood's Ferry Great Boleness Field Pidley Over End Millfield Reach Newborough Fowlmere Ramsey End Pilsgate Upware Etton West Wickham Landbeach Inham's End Caldecote Ashton Hardwick Hatley St George Ramsey Forty Foot Newark Little Wilbraham West Perry Begdale Elm Orton Waterville Elsworth Snailwell Melbourn Gorefield Lode Guyhirn Ellington Thorpe Chesterton Thriplow Caxton Orchard Park Dunkirk Trumpington Pondersbridge Whittlesford Horningsea Haddenham End Field Peakirk Westley Bottom Holywell Bunker's Hill Newtown Broad Green Huntingdon Impington Babraham Dutter End Little Ditton Chatteris Bainton Kings Hedges Bythorn Guilden Morden Maxey Eltisley Great Raveley Caldecote Hauxton Arbury Upthorpe Great Chishill Bury Covington Foxton Morden Green Wendy Walton Ramsey Heights Eldernell Brampton Bridgefoot Croxton North Field Eddington North Brook End Colne Mile End Newnham Widgham Green Barham Denton Lolham Leverington Crow End Eaton Ford Coppingford Foul Anchor Burwell Eye Wyton Croydon Oldeamere Little Raveley Eastgate Little Heath Little Downham Denny End West End Briggate Ditton Green Gamlingay Great Heath Balsham Papworth Everard Weston Green Black Bank Lynch Wood Newton Offord D'Arcy Gold Hill Haddenham The Lipneas Broughton Bassenhally Field Elford Closes Duxford Fulbourn Boxworth Fenstanton East End West Wratting Cottenham Buckden White Cross Hill Litlington Southorpe Burrough Green Coldham Childerley Gate Diddington Sapley Old Pembroke Farm Teversham Abington Pigotts Isleham Sawtry Old Fletton Caldecote Sutton Little London St Ives Barnack Kirtling Way Head Great Abington Spaldwick Girton Broad Hill Waresley Waterside Great Staughton Swingbrow Queen Adelaide Chippenham Little Ouse Wimpole Four Gotes Norman Cross Newtown Chapel Head Commercial End Hail Weston Prickwillow Dry Drayton Glatton Hampton Vale Chesterton Great Shelford The Thrift Chettisham Stapleford Childerley Cambourne Little Catworth Church Field Westlands Badgeney Hampton Hargate South Bridge Field Red Barns Morborne Haslingfield Wenny Severals Soham Cotes Harlton Tetworth Woodston Purls Bridge Abbotsley Northstowe Hildersham Cardinal's Green Wisbech St Mary Little London Folksworth Brinkley Orton Malborne Histon Westley Waterless Wilburton Gatley End Mill End Coldham's Common Orton Longueville Elton Nene Terrace Ridgeway Village Harston Longstanton Steeple Gidding Wistow Papworth St Agnes Thorney Toll Rogues Alley Long Meadow Little Abington Alconbury Weston Newnham Little Chishill Dullingham Ley Parson Drove Badlingham Ramsey St Mary's Carlton Wittering Ramsey Mereside Willingham Whaddon Gap Wothorpe River Bank Frog End East Fen Common Orton Southgate Shepreth Littleport Conington Highfields Caldecote Kneesworth Milton Witchford Hinchingbrooke Hamerton Leighton Bromswold Thornhaugh Rampton Hook Cheveley Kimbolton Ickleton Heathfield Newton-in-the-Isle Knight's End Wicken Barton Kirtling Green Castor Leverington Common Bretton Orwell Dogsthorpe Deeping Gate King's Dyke Romsey Town Tipps End Padney Little Stukeley Hilton Manea Castle End Little Gidding Cherry Hinton Great Stukeley Wentworth Orton Goldhay Little Green Great Green Old Wimpole Barway Eaton Socon Molesworth Newnham Croft Oakington Bassingbourn Pampisford Yelling Swaffham Bulbeck Gamlingay Cinques Werrington Coton Bar Hill Tydd St Giles Cambridge Staughton Green Wintringham Ramsey Hollow Buckworth Weald Coveney Westry Sutton Eastrea Knapwell Stukeley Hemingford Abbots Steeple Morden Belle Isle Wood End Brington Hardwick Mepal Chainbridge Murrow Freestones Corner Stilton Church End Streetly End Little Shelford High Cross Northborough Yaxley Colnefields Grafham Doddington Longthorpe Woodhurst Down Field Fen Drayton Great Eversden Wansford Upton Whaddon Madingley Church End Offord Cluny Comberton Ely Downham Hythe Needingworth Holme New Fletton Easton Odsey Kingston Shingay Houghton Friday Bridge Eynesbury Wimblington Southoe Woolley Oxlode Peterborough Weston Colville Little Paxton Walsoken March Dullingham Sutton Gault Conington Ramsey Guyhirn Gull Lolworth Black Horse Drove Nosterfield End Godmanchester Somersham Stretham Redmere Ashley Haroldsbridge Stanground South Toft Newtown Burrough End Castle Camps Stetchworth Over Fenton Eastfield Soham Little End East Perry Stonely Swaffham Prior Lark Hall Corner Great Wilbraham Haddon Orton Northgate Little Thetford Stanground Ailsworth Horseway Glinton Bourn Sibson Water Newton Washingley Great Paxton Stibbington Chiswick End Farcet Upwood Orton Brimbles Roman Hill Wennington Westwick Hinxton Ellington Alconbury Weald Kennett Barcham Corner Warboys Green End Barrington Longstowe Woodditton Bluntisham Clayhithe Great Gidding Fen Ditton Peas Hill Stow cum Quy Alconbury Brampton Park Eastwood End Upton Earith Waterbeach Stow Longa Benwick Fitton End Dillington Town End Christchurch Chittering Arrington Bottisham Camps End Sawston Wisbech Little Gransden Lower Cambourne Old Hurst Staughton Highway Graveley Stirtloe Fengate Marholm Chapel End East End Ravensthorpe Aldreth Eye Green East Hatley Second Drove Six Mile Bottom Gamlingay Tadlow Claypit Hill Fordham Westwood Thorney Old Weston Stuntney Paston Islands Common Gunthorpe Quy Waters Abbots Ripton Green End Flint Cross Heydon Pymoor Swavesey London End Mill Green Dyer's Green Winwick Reach Catworth Hartford Cross Green Stonea Wardy Hill North End Little Eversden Alwalton Ring's End Ufford Hemingford Grey Orton Wistow Saxon Street Witcham New England Grantchester Shudy Camps Owl End Tilbrook Dennis Green Keyston Linton Wood Walton St Neots Meldreth Bartlow Turves Upend Norwoodside North Side Coates Whittlesey Boxworth End Welches Dam Great Gransden Tholomas Drove Milking Nook Green End Toseland Willingham Green Kings Ripton Horseheath Carlton Green Helpston Upper Cambourne