Reputation Management in Oldbury

Get in touch

Reputation Managing in Oldbury

We have several reputation management specialists who offer services to help you create and maintain a positive perception of your company, service, or product among your target market.

Our experts understand that every business is different and will require a different reputational management plan to meet its unique needs. We work closely with our clients to ensure that their company is presented in the way they are happy with and suits their individual business, whether you are a clothing retailer, a restaurant or a tradesperson. 

Our specialists can help present your company in a positive light to your target audience, as well as manage any unjust, negative comments you may have had.

We have several different services which we can carry out to improve your business's reputation, so please do not hesitate to contact us for more details. 

Contact Us

What is Reputation Management?

Reputation management is the process of controlling a business's reputation and influencing how it is presented to others. In today's world, it is essentially online reputation management, controlling your brand reputation in the eyes of the general public so that you are portrayed both favourably and accurately.

A good reputation management agency will be able to get the information you want people to see about your business in front of them.

This will improve your existing online reputation status, cementing good comments and reports, whilst increasing the number of people wanting to use your organisation or purchase your product. Managing business's reputations has become essential in recent years, especially with more people using the Internet.

With social media and online reviews, it is easy to lower a good company's status due to one negative experience. Online reputation and reviews are easily discoverable and reputations can be enhanced and destroyed (often unfairly) quickly.

Here at PromoMedia, we can prevent reputations from being negatively impacted by creating a crisis management plan. For example, if information about your organisation has got into the wrong hands or someone has engaged with your organisation in a negative way, we are able to help resolve and balance these with more positive messages. This kind of online reputation management is especially important in a world where competitors can even post misleading reviews which are not fair or accurate; these inaccurate and negative SEO attacks are more common than ever before. 

Our experts will work hard to help you maintain a good reputation, whilst also attracting more clients to your site.

If you have any questions or queries regarding managing your company's reputation, please do not hesitate to get in touch with our specialists today.

Find Out More

Managing Social Media and An Online Reputation

In today's society, it is important for all businesses to have social accounts. These are a great way to appeal to a cross-section of society whilst keeping your existing friends and followers up to date with any news you may want to share.

Having social sites connected to your local business comes with a number of responsibilities, and it is important to manage your social sites regularly so that you are current and up to date.

At PromoMedia we carry out several services to manage your social accounts in order to create a positive reputation for your brand in Oldbury and keep people engaged with you. Over the past few years, these accounts have become like customer service points, where consumers come to seek information and find out more about you. We believe that in nearly all cases you should strive for positive content, which is both engaging and informative. Should you receive any negative reviews or comments you should always respond in a balanced and professional way. It is important that you get these removed if inaccurate or more preferably you respond as soon as possible to ensure other users are not deterred because of these posts.

Normally if a company responds to negative posts positively and professionally (resolving the issues a customer is facing) the majority of times this user will remove their negative comment or replace it with a positive one as you have acknowledged and tried to help them.

Review Site and Search Engine Results

Review sites and Google search results (as well as other search engines) are where most people are going to find either positive customer reviews or negative review concerning your company. 

As an experienced reputation management company, we believe it is best to be present on all these review sites and that you should be taking an active interest in what is being written about you - both good and bad. This will allow you to respond in a timely manner and show others that you care about customer experience and that you are doing your best to put things right.   

Search results are also something that you need to keep an eye, to make sure that favourable comments are featuring high up the SERPs when people are researching your company, brand or product. 

Find Out More

How to Manage your Business Reputation Online

If you are looking at how to manage your business reputation online, we would recommend following these steps as a starting point:

  1. Post a balance of professional and fun posts, so that your audience can connect with you.

  2. Respond to negative comments on your social media in a positive way,

  3. Create social accounts to represent your company the way you want.

  4. Be professional at all times.

These tips will help you maintain a positive repute for your business and brand and give out a positive customer experience. Our experts are able to assist you when creating social accounts and posting content to ensure that you remain professional and appealing.

Check out our recent advertising blog on the importance of brand reputation in marketing. 

Balance Negativity With Positivity - Take Action

As well as dealing with and balancing anything negative online with positivity and balanced response, we think that a positive portrayal through other forms of advertising is always worth doing.

We would always recommend a balanced marketing campaign that focuses on the good work you do. Most forms of advertising we offer are effective in almost any industry and niche.

It is probably best to check out the full list of services on our homepage or drop one of our media planners or media buyers a message, they will tailor it to something to get positive messages out there, whether on outdoor ads, press ads, radio or TV ads.!

Frequently Asked Questions About Online Reputation

  1. "Why is Reputation Management Important?" It is important so that your company is at all times presented in a positive and accurate manner. This leads to both increased customers satisfaction and great customer/consumer service. However, in the long term, it increases revenue as people see and hear that you care and deal with both positive and negative reviews in a professional manner. Reputation management is not just about "putting out fires" but spreading and creating positivity. 

  2. "How much does reputation management cost?" There are no set costs, some reputation management companies work on a retainer basis and for contracted periods of times, others can help for shorter periods of time and to try and deal with negative posts and situations or even just encourage positive reviews. We can offer varying degrees of service, so if you are looking for constant online reputation management or just a short term project, get in touch with us today and we will see how we can help. 

  3. "How do you manage online reputation management?" We always think you should embrace both the good and the bad and deal with issues before they escalate. In terms of what we do, our teams can help improve lots of areas including; your position and what is mentioned in search engine results (even doing PPC if necessary), advice on handling social accounts, managing review site comments, or just offering a sounding board on how to respond to negativity. Contact our online reputation management team today for more information and take control. 

  4. "What is Reputation Management in Social Media?" It is a form of online reputation management and essentially looks at your interaction on social channels such as Facebook and Youtube, making sure that you deal with and manage your public perception so that you are fairly and accurately portrayed to current and prospective customers. 

  5. "What is reputation management?" Reputation management and online reputation management is basically making sure that your company, business or product is portrayed accurately and positively to consumers. This means making sure you appear favourably in search results when someone googles your company name. Our online reputation management deal with everything from small companies to professional footballers, for more information and free quotes, contact us today. 

Contact Us

Get in touch with us today, using the contact form below, and we discuss how we can help improve or enhance your brand image.

As discussed the online reputation management of any business is paramount in a world of social media, search results and online reviews, which can sometimes be devastating and often unfounded. 

Simply tell us a little more about your company and how we can help. We can chat through the various options and will help to find solutions to suit. 

Contact Us

We cover Oldbury (West Midlands)

Get in touch

We aim to get back to you in 1 working day.


Skip to

Gallery

Other locations available for reputation management
Streetly Tibbington Stechford Ladymoor Stow Lawn Green Lane Grace Mary Estate Court House Green Birchills Springfield The Manor Little London Gibbet Hill Hall Green Paradise Yardley Fields Boldmere Beech Lanes Dorridge Dudley Wood Hall Green Cheylesmore West Bromwich Balls Hill Stoke Aldermoor Shenley Fields Parkfield Brandhall Hall Green Brierley Hill Pickford Green Blakenhall Allesley Cinder Hill Claregate Tettenhall Showell Green Wood End Summerford Place Wednesbury Oak Blakeley Green Ten Acres West Smethwick Wyken Bearwood Scotlands Bramford Bentley Guns Village Tettenhall Wood Eaves Green Wall Heath Olton Stow Heath Willenhall Digbeth Four Oaks Coundon Upper Ettingshall Cotteridge Salter Street Handsworth Wood Causeway Green Lower Stoke Shirley Street Clayhanger Charlemont Hodgehill Birmingham Keresley Mesty Croft Acocks Green Gospel Oak Wednesbury Woodside Winson Green Black Lake Three Maypoles Ley Hill Merry Hill Ladywood Dibdale Pendeford Tividale Stourbridge Hawkesley Wyken Green Vauxhall Ettingshall Fordbridge Hill Hook Tilehouse Green Lane Head Newbridge Tipton Lifford Priory Gilbertstone Russell's Hall Hasluck's Green Brownhills Middle Bickenhill Coundon Green Merry Hill Hateley Heath Warstock Barston Falcon Lodge Finchfield Solihull Lodge Woodcock Hill Spring Vale Handsworth Alcester Lane's End Ryecroft Bell Green Barr Common Rumbush The Lunt Wallington Heath Darby's Hill Balsall Street Bescot Gornalwood Stoke Heath Whitmore Reans Bacon's End Church End New Town Londonderry Hasbury Moseley Brownshill Green Bilston Scott's Green Catherine-de-Barnes Highter's Heath Highfields Stockwell End Birches Green Berkswell Woods Bank Lode Heath Rough Hay Illshaw Heath New Town Row Darley Green Netherwood Heath Ocker Hill The Chuckery Lodge Hill Stockland Green Darby End Darlaston Banners Gate Sparkbrook Illey Woodgate Short Heath Monmore Green New Invention Garrets Green Monkspath Meer End Spring Vale Bartley Green Bradmore Moseley Village Portobello Castle Vale Bromley Hilltop Oxbarn Pelsall Wood Green Sparkhill Burnt Tree Bloomfield Woodshires Green Tollbar End Upper Eastern Green Solihull Fallings Park Canley Gardens Bickenhill Weoley Castle London Fields Halesowen Lee Bank Loxdale Perry Barr Greet Daw End Great Bridge Blossomfield Hill Shirley Heath Park Village Yew Tree Lower Gornal Hawkes End Tile Hill Hurst Green Horseley Heath Birchfield Monks Park Stoke Coal Pool Little Bloxwich Pedmore Alum Rock Box Trees Earlsdon Catshill Summer Hill Greets Green Rotten Row New Mills Kates Hill Rubery Cofton Common Lime Tree Park Aldersley Lambert's End Four Oaks Park Newbolds Titford Pype Hayes Old Fallings Chapel Green Lapal Perry Beeches Short Heath Allesley Green Ward End Warley Woods Mushroom Green Sandwell Kingshurst Alderman's Green Oakeswell End Windmill End Finham Cape Hill Quarry Bank Brown's Green Sedgley Perry Springfield Chelmsley Wood Coombeswood Great Heath Elmdon Kingstanding West Coseley Withymoor Village Wren's Nest Hall End Fishley Pelsall Wood Brookfields Tower Hill Greenleighs Edgwick Glebe Farm Tudor Hill Knowle Lea Hall Sharmans Cross Wallbrook Ridgacre Bloxwich Wood Hayes Eve Hill Sheldon Selly Park Kingswinford Bordesley Green East Bordesley Green Penn Moor Green Holly Hall Soho Nechells Green Woodcross Bishopgate Green Moor Hall Gib Heath Pheasey Nordley Hill Kitt's Green Rotton Park Middle Stoke Doe Bank Coseley Kineton Green Cawney Hill Wylde Green King's Hill Parting of the Heaths Lye Underhill Castle Bromwich Minworth Caldmore Norton Green California Oakham Langley Green Pickford Rood End Yardley Wood Hart's Hill Dudley's Fields Tile Cross Golds Hill Packwood Harden County Bridge Palmers Cross Albion Lower Eastern Green Chadwick End King's Norton Oscott March End Walsall Wood Selly Oak Stone Cross Whitehouse Common Walsall Low Hill Whitlock's End Upper Stoke Edgbaston Castlecroft Shard End Short Cross Tividale Hall Stirchley Golds Green Pensnett Ridge Hill Ladywood Sutton Coldfield Garretts Green Tat Bank Merridale The Straits Fallings Heath Tipton Green Small Heath Bunker's Hill Binley Upper Gornal Balsall Heath Highgate Elston Hall Deritend Erdington Brownhills West Bowling Green Baptist End Chapel Fields Darlaston Green Hamstead Westwood Heath Amblecote New Town Coventry Primrose Hill Wergs Little Bromwich Foxford Hardwick Balsall Beechwood Gardens Northfield Stubber's Green New Cross Harvills Hawthorn Mill Green Harvest Hill Shepwell Green Holbrooks Rowley Regis New Dock Lanesfield Whitley Henley Green Tyseley Eastcote Aldridge Smethwick Parkes Hall Hockley Heath Wordsley Witton Chester Road Stockfield Aston New Town Wellington Place Hurst Hill Knowle Grove Daisy Bank Walker's Heath Blakenall Heath Ruiton Walmley Woodway Park Stivichall Pinley Gardens Norton Cannon Hill Whiteheath Gate Washwood Heath Millison's Wood Cradley Heath Ulverley Green Aston Langley Oldbury Blowers Green Hockley Old Dock Wood End Lyndon Goscote Vigo Hawne Rough Hills The Delves Whoberley Dunstall Hill All Saints Swan Village Moxley Walsal End Mount Pleasant Royal Sutton Coldfield Longford The Woods Tidbury Green Haden Cross Rowley's Green Tippity Green Great Barr Stambermill Freezeland Heath End Priestfield Lower Bradley Four Oaks Copt Heath Church Hill Compton Spon End Catchems Corner Dixon's Green Temple Balsall Goldthorn Park Elmdon Heath Gravelly Hill Whitmore Park Nechells Westwood Gardens Heath Town Roseville Holly Bank Portway Colehall Batmans Hill Roughley Bushbury Penn Fields Mayer's Green Bradnock's Marsh Neachells The Flatts Woodsetton Round's Green Princes End Griffin's Hill Draper's Fields Pinkett's Booth Old Hill Millfields Hillfields Dudley Port Sedgemere Wolverhampton Turves Green Brickhouse Farm Queslett Bristnall Fields Pinley Tyburn Billesley Common Leighswood Streetly Heronfield Fen End Vicarage Watford Gap Stoke Park Swan Village Palfrey Flint's Green Spring Bank Shirley Wightwick Reeves Green Gosford Green Bournbrook Buckland End Dudley St Chads Bentley Heath Bournville Bradley Thimble End Pleck Goldthorn Hill West Heath Toll End Old Oscott Shelfield Marston Green The Knowle Packwood Gullet Radford Churchfield Meriden Bourne Vale Oxley Springs Mire Lutley The Coppice Balsall Common Black Patch Yardley Brockmoor Friar Park Catherine Cross Blackheath Grove Vale Cradley Green Lanes Dickens Heath Manor House Ashmore Park Waring's Green Deepfields Fordhouses Springfield Reddicap Heath Frankley Bordesley Leamore Moseley Netherton Red Hill Old Swinford Perry Common Hockley Newtown Hampton in Arden Wootton Green Foleshill Carol Green Mere Green Longbridge Ryders Green Willenhall Saltley Ashmore Lake Shire Oak Rushall Wake Green Beechwood Hollyberry End Wollescote Benton Green Billesley Hay Mills Upper Witton Canley Kirby Corner Hill and Cakemore South Yardley The Leys Bushbury Hill Hill Top Hill Wood Harborne Lozells Little Heath Wednesfield Oldwich Lane Ettingshall Park King's Heath Wollaston Lodge Green Brades Village Summerfield Park Chad Valley Walsgrave on Sowe Maney Bromford Cheswick Green Brandwood End Newton Hall Green Hayley Green Woodgate Valley Potter's Green Tansley Hill Lyndon Green New Oscott